IT field engineers in the UAE, from Dubai to Abu Dhabi.
Smart handsRack and stackIMAC and break-fixWhite label
Simplify Networks provides IT field engineers in the UAE for MSPs, integrators and global IT service companies with customers in Dubai, Abu Dhabi and across the Emirates. Our engineers handle smart hands, rack and stack, IMAC and break-fix work under your brand, coordinated by our London team.
Field services we deliver in the UAE
Smart hands and data centre work
Skilled hands in colocation sites and comms rooms: hardware swaps, cabling, reboots, audits and remote-guided tasks.
Rack and stack
Goods-in, racking, cabling, labelling and power-on to your elevation, with a photo handover pack.
IMAC and break-fix
Installs, moves, adds and changes, plus onsite diagnosis and parts replacement for end-user and network kit.
Roll-outs and site surveys
Multi-site deployments, refreshes, Wi-Fi and site surveys, scheduled to your programme.
Where we cover in the UAE
Dubai and Abu Dhabi are the region’s main business and data centre hubs. We support colocation sites, free-zone offices, retail estates and hotels across the Emirates.
Cities are examples. If your site is elsewhere in the UAE, send the address and we will confirm cover and lead time. See the full coverage map.
Working in the UAE: what we plan for
Local considerations
- Site passes and access permits arranged before the visit
- The UAE working week runs Monday to Friday
- Free-zone and data centre security requirements confirmed in advance
- Summer heat considered when scheduling outdoor or rooftop work
What you get on every job
- A briefed engineer who follows your method statement
- Check-in and check-out on your ticket
- Photos, serials and sign-off after the visit
- One coordinator in London for every country
- Your branding, not ours
Service levels
Choose 4-hour, next business day or scheduled cover for each site in the UAE, confirmed before you commit to your customer. Read more about dispatch and SLAs and how we work as a field service partner for MSPs and IT service companies.
Frequently asked questions
Do you cover Abu Dhabi as well as Dubai?
Yes, along with Sharjah and the other Emirates. Send your site addresses and we will confirm cover.
Can you arrange site access permits?
We arrange the engineer’s details for permits and passes; the site owner or your customer usually issues them.
Do you work under our brand in the UAE?
Yes. Our engineers can represent your company on site, and reports are sent to you without our branding.
How do we get a quote for the UAE?
Email hello@simplifynetworks.co.uk with the site addresses, tasks and dates. We will confirm cover and send a partner rate card for the UAE.
Need engineers in the UAE?
Send us your sites, tasks and dates. We will confirm cover and send our partner rate card.