IT field engineers across Canada, from Toronto to Vancouver.
Smart handsRack and stackIMAC and break-fixWhite label
Simplify Networks provides IT field engineers in Canada for MSPs, systems integrators and IT service companies that need hands and feet on site. Our vetted engineers carry out smart hands, rack and stack, IMAC and break-fix work under your brand, coordinated by our London team and 24/7 service desk, with photos and sign-off after every visit.
Field services we deliver in Canada
Smart hands and data centre work
Skilled hands in colocation sites and comms rooms: hardware swaps, cabling, reboots, audits and remote-guided tasks.
Rack and stack
Goods-in, racking, cabling, labelling and power-on to your elevation, with a photo handover pack.
IMAC and break-fix
Installs, moves, adds and changes, plus onsite diagnosis and parts replacement for end-user and network kit.
Roll-outs and site surveys
Multi-site deployments, refreshes, Wi-Fi and site surveys, scheduled to your programme.
Where we cover in Canada
Toronto and Montreal are Canada’s main data centre markets, with Vancouver and Calgary in the west. We support colocation sites, offices and retail estates from coast to coast.
Cities are examples. If your site is elsewhere in Canada, send the address and we will confirm cover and lead time. See the full coverage map.
Working in Canada: what we plan for
Local considerations
- Several time zones, so we schedule to each site’s local hours
- French-speaking engineers for Quebec sites
- Winter weather considered when planning visits
- Long distances between cities planned into lead times
What you get on every job
- A briefed engineer who follows your method statement
- Check-in and check-out on your ticket
- Photos, serials and sign-off after the visit
- One coordinator in London for every country
- Your branding, not ours
Service levels
Choose 4-hour, next business day or scheduled cover for each site in Canada, confirmed before you commit to your customer. Read more about dispatch and SLAs and how we work as a field service partner for MSPs and IT service companies.
Frequently asked questions
Do you cover Quebec?
Yes, including Montreal and Quebec City, with French-speaking engineers where needed.
Do you cover western Canada?
Yes, including Vancouver, Calgary and Edmonton.
Do you work under our brand in Canada?
Yes. Our engineers can represent your company on site, and reports are sent to you without our branding.
How do we get a quote for Canada?
Email hello@simplifynetworks.co.uk with the site addresses, tasks and dates. We will confirm cover and send a partner rate card for Canada.
Need engineers in Canada?
Send us your sites, tasks and dates. We will confirm cover and send our partner rate card.