If your phone system runs on FreePBX and you no longer have anyone looking after it, we can take it on. This page uses the technical name because that is probably what you can see on your screen, but you do not need to understand any of it to work with us.
What this means in plain terms
FreePBX is the software behind a lot of business phone systems. It is capable and reliable, but it needs someone to keep it updated, backed up and monitored, and someone who understands what is happening when calls stop working. Most businesses running it have neither, because whoever installed it has since moved on.
We host it on our own equipment and look after all of that, so it stops being something you have to think about.
What it costs
Fifteen pounds per user per month, including the hosting, the updates, the backups and the support. You will get the price on the first call without a drawn-out sales process.
Support when calls go wrong
This is where most hosting companies stop being useful. If a handset will not connect after your broadband was changed, if callers can hear you but you cannot hear them, if calls drop after thirty seconds, or if the out-of-hours routing has quietly stopped working, those are ordinary problems for our engineers. They are part of the service rather than something extra on an invoice.
Moving it across
Most customers come to us with a system already running somewhere, often on a server in a cupboard. We move it as it is, with your numbers and your settings intact, and we usually do the switch outside working hours. It starts with a fixed-price review so everyone knows what is being moved before anything is promised. Our moving an existing phone system page has the detail.
Common questions
Can you move ours without rebuilding it?
Yes. That is the normal case rather than the exception.
Do we keep our phone numbers?
Yes. We handle the transfer paperwork with your current provider.
Nobody here knows the admin password. Is that a problem?
It is very common and usually recoverable without interrupting your calls.
What if we want to leave later?
Your setup is yours. You take it with you and we help with the handover.
Tell us what you have
Send us a rough staff count and where the system currently lives, and we will come back with a price and a plan. Get in touch.
Talk to us about FreePBX
Tell us what you are running and what you need from it. We will tell you what we would host, what we would support, and what it costs.