If your business is in Manchester and your phone system is older than your last office move, you have probably been quoted for a replacement and found the whole thing more complicated than it needed to be. This page is the straightforward version.
We provide hosted business phone systems for companies across Greater Manchester, typically between ten and fifty staff. Fifteen pounds per user per month, including the support.
Your 0161 numbers stay yours
This is the question that stops most businesses looking, so it is worth answering first. Your existing 0161 numbers move with you. Moving numbers between providers is a standard process and we handle the paperwork. Customers who have rung the same number for fifteen years carry on ringing it, and nothing on your website, your van or your letterhead needs changing.
If you have grown into a second site, in Salford or out towards Trafford Park, extensions work across both as though everyone were in one building.
What it costs
Fifteen pounds per user per month. That covers the system, the hosting, the monitoring and backups behind it, and support when something goes wrong. For a team of fifteen that is a figure you can put in a budget and forget about.
You will get that price on the first call rather than after a site survey and a proposal meeting.
Do we need to be in Manchester to support you?
No, and it is worth being straight about this. We are based in London. A hosted phone system is managed over the internet, so where your provider sits makes no difference to how quickly a fault gets fixed — what matters is whether someone competent picks up the phone.
Where being local would matter is when something needs physically doing: a handset replaced, a comms cabinet sorted out, a new office cabled. We run our own field engineering operation and cover the North West, so that is arranged rather than apologised for.
What your staff get
Extensions that follow people to an app on their mobile, so a call to a desk phone reaches them whether they are at home, at a client site or somewhere on the tram. Voicemail delivered by email. Call recording where you need it. Queues and out-of-hours routing so calls go somewhere sensible in the evening rather than ringing out. And for the businesses around MediaCity and the Northern Quarter where half the team is hybrid, none of that depends on anyone being at a desk.
If you already have a system
We can very often keep it rather than replace it. Moving an existing system onto our hosting is usually cheaper and much less disruptive, and your staff carry on working the way they already do. Our moving an existing phone system page explains how that works, including the common situation where nobody can remember the admin password.
Common questions
We are a fifteen-person business. Are we too small?
No. Companies of that size are exactly who this is built for.
Do we need new handsets?
Usually not. Most existing desk phones can be reconfigured. We will tell you if yours are genuinely too old to keep rather than selling you a box of new ones.
How quickly can an engineer get to us if we need one?
Tell us where you are and we will give you a straight answer rather than a promise we cannot keep.
What happens when we call for help?
An engineer looks at it. Not a first line reading a script before passing you to someone who can actually fix it.
Get a price for your Manchester office
Tell us how many people you have and whether you want to keep your 0161 numbers. We will give you a monthly figure on the first call.