Most Leeds businesses only think about their phone system twice: when it is installed, and when it breaks. If yours is at the second stage, or the person who looked after it has left, this page is the practical version of what your options are.
We provide hosted business phone systems for companies across Leeds and West Yorkshire, typically ten to fifty staff, at fifteen pounds per user per month including the support.
Your 0113 numbers come with you
They transfer. Moving numbers between providers is a routine process and we handle it for you. Nobody has to be told to ring a different number, and nothing needs reprinting.
That also means a move does not cost you your number. Firms relocating into Wellington Place or out to Thorpe Park keep the one they have always used, which for anyone in professional services matters more than the phone system itself.
What it costs
Fifteen pounds per user per month. The system, the hosting, the monitoring and backups, and support when something goes wrong, all in that figure.
You will get the price on the first call. No survey, no proposal meeting, no waiting a week to find out.
We are London-based, and it does not matter
Being straight about it: we are not a Leeds company. For hosted telephony that has no practical bearing on service, because the system is managed over the internet and the thing that actually matters is whether the person answering understands SIP faults.
Where it would matter is physical work — a handset swap, a comms room tidy-up, cabling a new floor. We have our own field engineers covering Yorkshire, so that gets scheduled rather than declined.
What your staff get
Extensions that follow people onto a mobile app, so calls find them wherever they are working that day. Voicemail arriving by email. Call recording where you need it. Queues and out-of-hours routing so nothing rings into an empty office at seven in the evening. And adding a new starter takes minutes rather than a request and a wait.
If you already have a system
Keeping it is often the better option. Moving your existing setup onto managed hosting preserves your numbers and the habits your staff already have, and usually costs less than a replacement. Our moving an existing phone system page explains the process, including the very common case where the admin password left with the person who set it up.
Common questions
We have twelve staff. Is that worth your while?
Yes. That is squarely the size we work with.
Do we have to replace our handsets?
Usually not. We check what you have and tell you honestly whether it is worth keeping.
What if the internet goes down?
Calls divert automatically to mobiles or another number. We set that up when the system goes live, not after the first outage.
Who picks up when we report a problem?
An engineer who works on phone systems every day.
Get a price for your Leeds office
Tell us how many people you have and whether you want to keep your 0113 numbers. We will give you a monthly figure on the first call.