Simplify Networks is a top managed services provider offering solutions Rack & Stack, Installation, IMAC, hosted phone systems, cloud solutions, SIP trunking, call center services, dedicated servers, and call recording.

IT field engineers · Italy

IT field engineers in Italy, from Milan to Rome.

Smart handsRack and stackIMAC and break-fixWhite label

Simplify Networks provides IT field engineers in Italy for MSPs, systems integrators and IT service companies that need hands and feet on site. Our vetted engineers carry out smart hands, rack and stack, IMAC and break-fix work under your brand, coordinated by our London team and 24/7 service desk, with photos and sign-off after every visit.

+Field engineers in our worldwide network
Cities on our coverage map
<30 min24/7 service desk response
99.99%Next business day SLA attainment

Field services we deliver in Italy

Smart hands and data centre work

Skilled hands in colocation sites and comms rooms: hardware swaps, cabling, reboots, audits and remote-guided tasks.

Rack and stack

Goods-in, racking, cabling, labelling and power-on to your elevation, with a photo handover pack.

IMAC and break-fix

Installs, moves, adds and changes, plus onsite diagnosis and parts replacement for end-user and network kit.

Roll-outs and site surveys

Multi-site deployments, refreshes, Wi-Fi and site surveys, scheduled to your programme.

Where we cover in Italy

Milan is Italy’s main data centre and business hub, followed by Rome. We support colocation sites, offices, retail and industrial sites across the north, centre and south.

MilanRomeTurinBolognaFlorenceNaplesGenoaVeniceVeronaBari

Cities are examples. If your site is elsewhere in Italy, send the address and we will confirm cover and lead time. See the full coverage map.

Working in Italy: what we plan for

Local considerations

  • Italian-speaking engineers available for sites that need them
  • Data centre access and security paperwork prepared in advance
  • Travel between regions planned into lead times
  • Work scheduled around local holidays and site hours

What you get on every job

  • A briefed engineer who follows your method statement
  • Check-in and check-out on your ticket
  • Photos, serials and sign-off after the visit
  • One coordinator in London for every country
  • Your branding, not ours

Service levels

Choose 4-hour, next business day or scheduled cover for each site in Italy, confirmed before you commit to your customer. Read more about dispatch and SLAs and how we work as a field service partner for MSPs and IT service companies.

Frequently asked questions

Which Italian cities do you cover?

Milan, Rome, Turin, Bologna, Florence, Naples and many more. Send your sites and we will confirm.

Can engineers speak Italian?

Yes, Italian-speaking engineers can be requested.

Do you work under our brand in Italy?

Yes. Our engineers can represent your company on site, and reports are sent to you without our branding.

How do we get a quote for Italy?

Email hello@simplifynetworks.co.uk with the site addresses, tasks and dates. We will confirm cover and send a partner rate card for Italy.

Need engineers in Italy?

Send us your sites, tasks and dates. We will confirm cover and send our partner rate card.

Request engineers in ItalyEmail us