Simplify Networks is a top managed services provider offering solutions Rack & Stack, Installation, IMAC, hosted phone systems, cloud solutions, SIP trunking, call center services, dedicated servers, and call recording.

IT field engineers · Saudi Arabia

IT field engineers in Saudi Arabia, from Riyadh to Jeddah.

Smart handsRack and stackIMAC and break-fixWhite label

Simplify Networks provides IT field engineers in Saudi Arabia for MSPs, integrators and IT service companies delivering projects and support in the Kingdom. Our vetted engineers carry out smart hands, rack and stack, IMAC and break-fix work under your brand, with reports sent back to you after every visit.

+Field engineers in our worldwide network
Cities on our coverage map
<30 min24/7 service desk response
99.99%Next business day SLA attainment

Field services we deliver in Saudi Arabia

Smart hands and data centre work

Skilled hands in colocation sites and comms rooms: hardware swaps, cabling, reboots, audits and remote-guided tasks.

Rack and stack

Goods-in, racking, cabling, labelling and power-on to your elevation, with a photo handover pack.

IMAC and break-fix

Installs, moves, adds and changes, plus onsite diagnosis and parts replacement for end-user and network kit.

Roll-outs and site surveys

Multi-site deployments, refreshes, Wi-Fi and site surveys, scheduled to your programme.

Where we cover in Saudi Arabia

We support sites in Riyadh, Jeddah and the Eastern Province, including data centres, government-linked campuses, offices and retail estates.

RiyadhJeddahDammamKhobarDhahranMeccaMedinaJubailYanbuTabuk

Cities are examples. If your site is elsewhere in Saudi Arabia, send the address and we will confirm cover and lead time. See the full coverage map.

Working in Saudi Arabia: what we plan for

Local considerations

  • The Saudi working week runs Sunday to Thursday
  • Site access, ID and security clearance confirmed before booking
  • Travel times between cities planned into lead times
  • Work scheduled around prayer times and local site hours

What you get on every job

  • A briefed engineer who follows your method statement
  • Check-in and check-out on your ticket
  • Photos, serials and sign-off after the visit
  • One coordinator in London for every country
  • Your branding, not ours

Service levels

Choose 4-hour, next business day or scheduled cover for each site in Saudi Arabia, confirmed before you commit to your customer. Read more about dispatch and SLAs and how we work as a field service partner for MSPs and IT service companies.

Frequently asked questions

Which cities do you cover in Saudi Arabia?

Riyadh, Jeddah, Dammam, Khobar and other cities. Send the site list and we will confirm cover and lead times.

Can engineers work at weekends?

Yes, by agreement. Remember the local weekend is Friday and Saturday.

Do you work under our brand in Saudi Arabia?

Yes. Our engineers can represent your company on site, and reports are sent to you without our branding.

How do we get a quote for Saudi Arabia?

Email hello@simplifynetworks.co.uk with the site addresses, tasks and dates. We will confirm cover and send a partner rate card for Saudi Arabia.

Need engineers in Saudi Arabia?

Send us your sites, tasks and dates. We will confirm cover and send our partner rate card.

Request engineers in Saudi ArabiaEmail us