If your business is in Nottingham and your phone system is older than your last office move, you have probably been quoted for a replacement and found the whole thing more complicated than it needed to be. This page is the straightforward version.
We provide hosted business phone systems for companies across Nottingham and the wider East Midlands, typically between ten and fifty staff. Fifteen pounds per user per month, including the support.
We have engineers based in the Nottingham area. If you would rather talk it through in person than on a call, one of them can come to you.
Your 0115 numbers stay yours
This is the question that stops most businesses looking, so it is worth answering first. Your existing 0115 numbers move with you. Moving numbers between providers is a standard process and we handle the paperwork. Customers who have rung the same number for fifteen years carry on ringing it, and nothing on your website, your van or your letterhead needs changing.
If you have grown into a second site, out at Nottingham Business Park or over towards Beeston, extensions work across both as though everyone were in one building.
What it costs
Fifteen pounds per user per month. That includes the system itself, the hosting, the monitoring and backups behind it, and the support when you need it. For a team of fifteen people that is a predictable monthly figure you can put in a budget, with no separate charges for the things that ought to be included.
We will give you the price on the first call. There is no discovery process to sit through before anyone will tell you a number.
We can come to you
Most of the time you will not need us to. The system is hosted, so adding a user, changing where calls ring after six o’clock, or fixing something that has stopped working is done remotely and usually while you are still on the phone.
But when you do want someone in the room, our engineers live and work in the Nottingham area. They can visit you in person, whether that is to look at what you already have before we quote, to be on site the morning you switch over, or to sort something out face to face afterwards. Field engineering across the UK is our main business, so these are our own engineers rather than a subcontractor you have never met.
What your staff get
Everyone gets an extension that works on a desk phone, a laptop and a mobile, so someone working from home on Friday is on the same system as the person at reception. Calls transfer between them properly. Voicemail arrives by email. You can see who is on a call and pick one up if a colleague is away from their desk.
If you already have a system
Plenty of businesses in Nottingham are not starting from nothing. They have a system that mostly works, installed by someone who has since stopped answering the phone. We take those on. You do not have to replace equipment that is doing its job, and we will say so if that is the honest answer.
Common questions
We are a fifteen-person business. Are we too small?
No. Ten to fifty staff is the size we work with most.
Do we need new handsets?
Often not. Most business handsets from the last several years will work. We will check what you have before quoting for anything new.
How quickly can an engineer get to us if we need one?
Quickly, because our engineers are already in the area rather than travelling up from elsewhere. For most of Nottingham and the surrounding area we can usually be with you the same working day, and often within a couple of hours if it is urgent.
What happens when we call for help?
You speak to an engineer who can make the change, not a call handler who logs it for somebody else. That is the part most people tell us was missing before.
Get a price for your Nottingham office
Tell us how many people you have and whether you want to keep your 0115 numbers. We will give you a monthly figure on the first call, and we can come to you if you would rather talk it through in person.